The Yes Method
Terms of Service
Last updated: 10 September 2026
Welcome to The Yes Method.
These Terms of Service explain the conditions that apply when you access our website, use our app, purchase a subscription or use any of our digital products and services.
By creating an account, purchasing a membership or using our services, you agree to these Terms of Service.
Please read them carefully before subscribing.
Nothing in these Terms affects your statutory rights under applicable consumer law.
1. About Us
The Yes Method provides nutrition education, recipes, personalised meal-planning tools, progress-tracking features, educational content and online memberships designed to support healthy lifestyle habits and weight management.
Our services are provided digitally through our website and app.
Website: www.theyesmethod.co.uk
Email: hello@theyesmethod.co.uk
2. Eligibility
You must be at least 18 years old to create an account or purchase a membership.
By using our services, you confirm that the information you provide is accurate, complete and up to date.
You are responsible for maintaining the confidentiality of your account details.
3. Membership and Digital Access
Your membership provides access to the features included in your chosen subscription plan.
Depending on your membership, these may include:
Access to our digital recipe library.
Personalised calorie guidance and meal-planning tools.
Recipe ingredients, cooking instructions and nutritional information.
Shopping lists and meal-planning features.
Progress tracking and check-ins.
Educational content and resources.
Community features and support.
Membership access begins following successful subscription activation, subject to any applicable trial arrangements.
Our digital recipe library and other resources may be accessed immediately upon activation. Certain materials may also be saved or downloaded where the app provides that functionality.
Memberships are for personal, non-commercial use only and must not be shared with others.
We reserve the right to investigate suspected account sharing, unauthorised distribution of content or other misuse, and may suspend or terminate access where reasonably justified, subject to applicable law.
4. Subscription Plans and Payments
The Yes Method offers monthly and annual subscription options, and may occasionally offer promotional prices or free trials.
The price, billing frequency, trial conditions, promotional terms and renewal arrangements applicable to your subscription will be displayed before you complete your purchase.
Payments are processed securely through our payment provider.
By purchasing a subscription, you authorise the applicable charges in accordance with the plan selected.
If a payment cannot be processed, we may temporarily suspend access until the payment issue has been resolved, subject to applicable law.
5. Automatic Renewals
Unless otherwise stated at checkout, subscriptions renew automatically at the end of each billing period until cancelled.
Monthly subscriptions ordinarily renew each month, and annual subscriptions ordinarily renew every 12 months.
You are responsible for cancelling your subscription before your next renewal if you do not wish to continue.
We will provide information about renewal arrangements and any required reminders in accordance with applicable law.
6. Cancelling Your Subscription
You may cancel your subscription at any time through your account, through the applicable payment provider or by contacting us.
Cancellation ordinarily prevents future automatic renewal payments.
Unless otherwise required by law, your membership will remain active until the end of your current paid subscription period.
Cancelling a subscription does not automatically entitle you to a refund of payments already made.
For annual subscriptions, cancelling ordinarily prevents renewal at the end of the current 12-month period rather than ending access immediately.
Your statutory cancellation and refund rights remain unaffected.
7. Your 14-Day Cancellation Rights
UK consumers purchasing digital content or services online may have a statutory 14-day cancellation right.
The application of this right depends on the nature of the product or service purchased and the circumstances in which supply begins.
Immediate access to digital content
The Yes Method provides access to digital recipe content and other resources that may be supplied immediately following subscription activation.
Where permitted by law, if you expressly consent to digital content being supplied during the cancellation period, acknowledge that you will lose the applicable statutory change-of-mind cancellation right once supply begins, and receive the required confirmation, that right may be lost in relation to the digital content.
Ongoing subscription services
The Yes Method also provides ongoing digital services, including meal-planning tools and other membership features.
Any statutory cancellation rights relating to these services will be applied in accordance with consumer law.
Where a consumer validly cancels an ongoing service within the statutory cancellation period, any lawful charge for services supplied before cancellation and any refund due will be calculated in accordance with applicable law.
Immediate access to the app does not, by itself, remove all statutory cancellation rights.
8. Refund Policy
Due to the digital nature of The Yes Method and the immediate availability of our recipe library and membership resources, we do not generally offer discretionary refunds once access has been provided and any applicable statutory cancellation period has expired.
This includes circumstances where a member:
Changes their mind about their purchase.
Decides the app is not suited to their personal preferences.
Chooses not to use the membership after purchasing.
Does not use all available features or recipes.
No longer wishes to follow a meal-planning or weight-management programme.
Membership provides access to the digital service and resources throughout the applicable subscription period. Refund eligibility is not determined solely by how frequently the app is used.
Annual memberships
An annual membership provides access for a 12-month subscription period.
If you choose to cancel your annual membership after any applicable statutory cancellation period has expired, we do not ordinarily provide a full or partial refund for the remaining unused months.
Your access will normally continue until the end of the paid membership period, with automatic renewal cancelled.
This does not affect any refund or cancellation rights you may have under applicable law.
Technical issues and other concerns
If you experience a technical issue, believe you have been charged incorrectly, or consider that the service is faulty or not as described, please contact us at hello@theyesmethod.co.uk.
We will review your request and seek an appropriate resolution in accordance with applicable consumer law.
Nothing in this Refund Policy excludes or restricts your statutory rights, including rights relating to faulty, misdescribed or non-conforming digital content or services.
9. Free Trials and Promotional Offers
From time to time, The Yes Method may offer free trials, discounts or promotional subscription prices.
The applicable offer conditions, including the length of any trial, the amount payable after the trial and any automatic renewal arrangements, will be displayed before purchase.
Unless otherwise stated, a subscription that begins with a free trial will convert to the applicable paid subscription when the trial ends unless cancelled beforehand.
Promotional offers may be subject to eligibility restrictions and expiry dates.
Free trials and promotional offers do not remove any applicable statutory consumer rights.
10. Intellectual Property and Recipe Downloads
All original content provided through The Yes Method, including recipe text, meal plans, educational materials, branding, graphics, photographs, videos, downloads and app content, is owned by The Yes Method or its relevant licensors unless otherwise stated.
Your membership grants you a limited, personal, non-exclusive and non-transferable licence to access and use the content for your own non-commercial purposes.
You must not, without prior written permission:
Reproduce or distribute our recipe collections or other protected materials.
Share downloaded content with people outside your membership.
Sell, republish or commercially exploit our content.
Upload our protected materials to another website, app or subscription platform.
Share or resell access to your account.
Recipes and resources made available for personal download remain subject to these intellectual property restrictions.
Purchasing a membership does not transfer ownership of our content or grant unrestricted rights to reproduce or distribute it.
Cancellation or expiry of membership does not give you continuing access to restricted app features.
Any content lawfully downloaded for permitted personal use remains subject to the licence terms and applicable law.
11. Health and Nutrition Disclaimer
The Yes Method provides general nutrition, recipe and lifestyle information for educational purposes only.
Our content is not medical advice and should not replace advice from your GP, registered dietitian or another appropriately qualified healthcare professional.
Always seek professional medical advice before making significant dietary or lifestyle changes, particularly if you:
Are pregnant or breastfeeding.
Have an existing medical condition.
Have food allergies or intolerances.
Are taking prescribed medication.
Have a history of disordered eating or an eating disorder.
Personalised calorie calculations and nutritional estimates are tools for general guidance and may not be appropriate for everyone.
You are responsible for checking ingredients, allergens and nutritional suitability before preparing or consuming any recipe.
12. Results and Weight Management
Everyone is different.
We cannot guarantee specific weight-loss results, health improvements or other outcomes from using The Yes Method.
Individual results may vary depending on factors including personal circumstances, health, dietary intake, activity and consistency.
Any examples, testimonials or progress stories shared through The Yes Method reflect individual experiences and are not guarantees of future results.
13. Progress Tracking and Personal Support
The Yes Method may provide features allowing members to record weight, body measurements, mood, energy, sleep and other progress information.
Any feedback or guidance provided through these features is intended for general educational and lifestyle support.
It is not a substitute for individual medical assessment or treatment.
Where optional data-sharing controls are provided, members may choose whether to make relevant progress information available for personalised support, in accordance with our Privacy Policy.
14. Acceptable Use
You agree not to:
Share your login details with others.
Copy, reproduce, distribute or commercially exploit our protected content without permission.
Upload harmful, unlawful, abusive or offensive material.
Harass other members or misuse community features.
Attempt to interfere with the security or operation of our website or app.
Use our services for fraudulent or unlawful purposes.
We may take reasonable action where these conditions are breached, including removing content or restricting access, subject to applicable law.
15. Availability and Technical Maintenance
We aim to keep our website and app accessible and functioning reliably.
However, temporary interruptions may occur due to maintenance, technical problems, updates or circumstances outside our reasonable control.
We may update or improve app features, recipes and other content over time.
Any changes will be made in accordance with applicable contractual and consumer-law obligations.
We do not guarantee uninterrupted access at all times, but nothing in this section limits your statutory rights where digital content or services fail to meet legal requirements.
16. Limitation of Liability
To the fullest extent permitted by law, The Yes Method is not responsible for losses that are not reasonably foreseeable or that do not arise from a breach of our legal obligations.
We are not responsible for losses arising from unauthorised or improper use of our services.
Nothing in these Terms excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot legally be excluded.
Nothing in these Terms limits your statutory consumer rights.
17. Privacy and Personal Information
Your use of The Yes Method is also governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, store and protect personal information, including any health or wellness information that members choose to provide.
Please review our Privacy Policy for further information about your rights and how your information is handled.
18. Complaints and Customer Support
We want members to have a positive experience using The Yes Method.
If you have a question, complaint, technical problem or concern about your subscription, please contact:
We will review your enquiry and aim to provide a fair and appropriate response.
Where a refund or other remedy is required under applicable consumer law, we will honour those obligations.
19. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our services, legal requirements or business operations.
The latest version will be made available on our website.
Where changes materially affect existing members, we will provide appropriate notice and comply with applicable law.
Changes will not retrospectively remove statutory rights or alter existing contractual rights without a lawful basis.
20. Governing Law
These Terms are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply in the country where you live.
Disputes will be handled by the courts with jurisdiction under applicable law.
Nothing in these Terms removes any mandatory rights you may have as a consumer.
21. Contact Us
If you have any questions about these Terms of Service, your subscription, cancellations or refunds, please contact:
The Yes Method
Email: hello@theyesmethod.co.uk
Website: www.theyesmethod.co.uk